Tristan Crayton

About

Father, Husband, Advocator

"To handle yourself, use your head; to handle others, use your heart."

- Eleanor Roosevelt

About the Page

The design of this page was outsourced from a template. I updated the security with ReCaptcha V3. I am hosting the site on AWS. I am manging the DNS entries, routing, Certs, Domain and computing on AWS as well. I am currently planning on updating the site utilizing AI features so for current information please refer to Resume.

About Me

Currently, I am the Manager of Implementation for the Americas @ Wolters Kluwer Outside of work I enjoy time with friends and family, cycling, learning (bit of autodidate), and gardening. A couple of current endeavors is prepping for the AWS Professional Solution Architect exam and current Kelley M.B.A. Canidate.


I am an avid coffee lover which led me on the journey to recently pursuit opening a cafe downtown Indianapolis. After extensive guerilla marketing, supplier meetings, risk assesments and finacial projections; we deduced it wouldn't be in our best interest to open a cafe at this time. Although my plan didn't pan out, this scenario fits my personality best. I'm optimistic, I do my homework, I prepare and I execute. Succeed or fail, the joy for me comes from the process of following through. I am an autodidate! I get excited about the adventure of learning; diving into something I knew absoluteley nothing of moments ago, only to become somewhat of an expert in a short period of time. Thats my thrill!

  • ResidenceUSA
  • AddressWestfield, Indiana

What I Do

Implementation / Heathcare Technology

I have 10 years experience in implementation and 15 years total in the healthcare space. My experience started in regulatory manufacturing at Roche in Diabetes. Concurrently, working supporting and training a community hospital system on Epic’s EMR. I later moved into software implementation and technical interoperability into hospitals. This is where I travel 75% of my time across the US working with dozens of hospitals.

Full Stack Development

In my previous roles my development experience was based upon supporting applications using compiled languages. I would say my role as a co-founder of a software consulting company is that we focus more one web applications utilizing scripting languages. Development has become more of a supplemental skill to understanding wholistic solutions.

Infrastructure Design

From experience I’ve learned many can develop to some sort of capacity, but understanding how a large corporations infrastructure may be setup can be daunting. I have a strong appreciation for the orchestration of events that keep a business going from Routing, Kubernetes, IAAS, Storage, Load balancing, scaling etc.

Management

Currently, my passion has been helping others become the best versions of themselves. I’ve earned the confidence from my previous and current leaders to allow me to execute my visions and strategies. I build people equity through, genuine empathy, proper delegation and frequent check-ins with my teams I am able to exercise a simple rinse and repeat method of baselining, executing and measuring.

Resume

15 Years of Experience

Education

2023
Indiana University Kelley School of Business

M.B.A. Management and Entrepreneurship Candidate

2022
Amazon AWS

Certified Cloud Practitioner

2019
Scrum Alliance

Certified Scrum Master

2014
Indiana University

Bachelor's of Science in Informatics and Computing

2013
Ivy Tech State College

Associate of Applied Science in Biotechnology

Experience

Jan. 2020 - Current
Wolters Kluwer

Implementation Manager of Americas

Leading and supporting a team of technical architect and analyst to implementing complex pharmaceutical clinical decision products. Collaborate with product, engineering, legal, clinical and executive teams to deliver organizational goals.

Key Notes

Overhauled our implementation process that reduced our implementation time in half while decreasing imp load and improving customer engagement. Identified KPIs to measure success on my team while automating the delivery of information to team members and our ELT. Appointed as Key stakeholder in all WKCE strategy and development meetings.

Current Initiatives
  • Intelligent Support utilizing containers and standardized API templates
  • Automated contractual reconciliations
  • Customer facing knowledge base implementation
  • Process and Collateral mapping across BUs
  • Customer facing knowledge base implementation
Tasks

Empowering team members’ development and improving engagement Continuous improvement on established metrics and KPIs Advisor to WK CE global product development initiatives. SME and strategy team member for WKCE Health Global.

Jan 2016 - Current
Home Tech Studios LLC

Member/Co-Founder

Co-own and operate a development house that focuses on improving business automation challenges via applications, services, scripting, etc.

Key Notes

Developing, designing a cloud base app for a major hotel property management company.

Tasks

Design, develop, deploy and support iOS & android mobile, react.js web and C# desktop apps. Focused on technical consulting for all size businesses Architecting full application using firebase and AWS cloud services, spring boot to build web services for backend support Developed web scrapping app using python Operate business from Member level including taxes, entity reports, legal, contracts and budgeting Business plan creations

Dec. 2016 - Jan. 2020
Wolters Kluwer

Implementation Architect

Working with customers utilizing our pharmaceutical data to transform their business requirements into functional requirement for their software. Leading technical teams to design, implement, and support various healthcare companies in North and South America in working with C#/.Net APIs, Restful web-services RDBMS(SQL Server, MySQL, Oracle etc.). Developing internal C# and Web applications that automate and simplify processes.ristique, ornare felis id, congue libero. Nam volutpat euismod quam.

Key Notes

Developed, documented and supported a C# application that utilized scripts I wrote on a Linux server. I was able to take the WIP of a project from 1 week to 30 seconds per project. Implemented professional service processes for implementations that embodied scrum Methodologies

Tasks

Corporate level customer communications on identifying business requirements to functional specs within their application (Currently working with 5 of the top 10 Fortune 500 companies) Data modeling for various architecture from a systems approach. Implementing various DBMS, C#/Java API development and Restful Web services into various customer environments Travel to customer sites for strategy discussions and development assistance Travel to various internal offices in Midwest as a technical liaison across business units and entities Train team on various software technologies such as Restful web service testing, Lexicomp, Cloverleaf, HL7 and Mirth

Jun.2014 - Dec. 2016
Vocera Communications

Implementation Engineer

Ushered Hospitals in implementing Vocera solutions. Proficient in networking, IT infrastructures, communication protocol and project lead.

Key Notes

Led the implementation of one of the largest hospitals in the world by working with over 100 various technical contacts to integrate over a dozen hospital systems, communication devices and EHR outputs.

Tasks

Integrate various patient monitor, nurse call, patient tracking, active directory, EHR orders, labs and ADT into a single software and delivered to a mobile device endpoint as contextual data Data modeled Launched VMs in hospitals and test environments to install Train internal customers on healthcare technologies, system technologies and interoperability technologies Worked with various VPNs, Cisco, network connect, RSA keys and pulse to setup connection to clients Train external customers on integrated Vocera solution hospital workflows Become an expert in hospital interoperability Deliver Engineering Level of support on various customer MDMs and communication platforms such as Cisco, Spectralink, etc. Solution QA utilizing Twist automated software Troubleshoot systems from Linux level

Operational Skills

Process Improvement

90%

Leadership / Management

90%

Strategy

90%

KPI Identifiers / Analytics

90%

Quantitative / Qualitative

85%

CI/CD

85%

Team Development

90%

Technical Skills

Technical Interoperability

90%

Technical Architecture

90%

JSON, Hl7

90%

Front and Back End Development / Deployments

85%

Python, Java, C#, Javascript, FHIR

85%

Networking

80%

Containerization / Kubernetes

80%

Security

75%